From the 12th of July all patients’ EU Digital COVID Certificate requests should be made directly to the HSE

  • HSE DCC Helpline - 1800 807 008. When calling from abroad, please dial +353 1 903 6437. The helpline opening hours are Monday to Friday, 8:30am to 6:30pm
  • HSE Online Digital COVID Certificate portal:
  • www.covidcertificateportal.gov.ie

Here you will have the ability to:

  • Update details on their certificate e.g. change of name/DOB/email address
  • Get a certificate re-issued
  • Check the status of their certificate
  • Obtain a DCC if vaccinated outside of the EU

HOURS:

Mon—Fri: 9am — 5pm

5pm — 6pm (medical emergencies) 086 272 7943

Saturday & Sunday: closed

Out of hours: SOUTHDOC: 0818 355 999

FAX: (023) 8822884