From the 12th of July all patients’ EU Digital COVID Certificate requests should be made directly to the HSE
- HSE DCC Helpline - 1800 807 008. When calling from abroad, please dial +353 1 903 6437. The helpline opening hours are Monday to Friday, 8:30am to 6:30pm
- HSE Online Digital COVID Certificate portal: www.covidcertificateportal.gov.ie
Here you will have the ability to:
- Update details on their certificate e.g. change of name/DOB/email address
- Get a certificate re-issued
- Check the status of their certificate
- Obtain a DCC if vaccinated outside of the EU
HOURS:
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Mon—Fri: 9am — 5pm
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5pm — 6pm (medical emergencies) 086 272 7943
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Saturday & Sunday: closed
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Out of hours: SOUTHDOC: 0818 355 999
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FAX: (023) 8822884
